What You Need to Know

Acceptance of Terms

Hey there! By visiting our site and making a purchase, you’re agreeing to these terms. It’s a bit like shaking hands over the kitchen table — you’re on board with how we do things here at Emblique. If you’re not comfortable with any part of it, no hard feelings, but we encourage you to check back when you’re ready. Just know that these terms can change, so keep an eye out for updates when you visit us.

Eligibility to Purchase

To shop with us, you need to be at least 18 years old or have parental permission. We want to make sure that everyone can enjoy our handmade ceramic dinnerware responsibly. If you’re a business buying for resale, we welcome you too! Just remember, you’re responsible for complying with all local laws and regulations when making purchases from us.

Account Security

We take your security seriously, just like I take my morning coffee. When you create an account, please choose a strong password and keep it safe. If you suspect any unauthorized activity, let us know right away at [email protected]. Remember, you’re responsible for all activities that occur under your account, so treat it like your favorite mug — with care!

Orders and Payment

When placing an order, you’ll need to provide accurate and complete information. Payment can be made through various secure methods, and we’ll confirm your order via email. It’s like getting a warm hug after you’ve placed your order! If you ever have questions about your order status, just reach out to us. We’re here to help you every step of the way.

Pricing and Errors

Occasionally, there might be a pricing error on our site. If that happens, we’ll let you know as soon as we can. No one likes surprises at the checkout, right? If the price is lower than what you paid, we’ll refund the difference. But if it’s higher, we’ll give you the option to cancel your order. Fair’s fair, after all!

Shipping and Delivery

Once your order is placed, we’ll ship it to you as soon as possible. Shipping times can vary based on location and the weather — it’s Texas, after all! We’ll keep you posted with tracking information, so you can eagerly await your beautiful new dishes. If there’s anything out of the ordinary, we’ll be sure to communicate that, just like I would if the weather changed unexpectedly during our dinner plans.

Returns and Refunds

We want you to love your new dinnerware as much as I love my favorite bowl! If you find that something isn’t quite right, reach out within 30 days for a return. To be eligible, the items must be unused and in their original packaging. We’ll guide you through the process, and once we receive the returned items, we’ll issue a refund. Your satisfaction is important to us, and we aim to make it right.

Intellectual Property

All content on our site, including images and descriptions, is protected by intellectual property laws. This means you can admire our pieces, but please don’t copy or use our designs without permission. Think of it like respecting a friend’s recipe — it’s theirs to share or not share. If you have any questions about usage, feel free to reach out.

Governing Law

Finally, these terms are governed by the laws of the State of Texas. If any part of this agreement is found to be unenforceable, the remaining sections will still hold. If you have a dispute, we encourage you to resolve it through arbitration in accordance with applicable laws. We’re all about keeping things friendly here at Emblique, so we hope to avoid any conflicts!